From the The Next Frontier dept.:
"Brandon Le Blanc from Microsoft posted an interesting post about Netbooks and Linux last week. While we agreed with his comments about customers wanting choice and looking for outstanding hardware options, we disagree with much of his analysis and unsurprisingly the overall ’spin’ of the post.

...The really big news for the industry is that well-engineered Linux netbooks have similar return rates to XP. What makes a real difference to return rates is not whether it’s Linux or not, but the quality of the device’s hardware and the ability to fully partake in web and media experiences..."

blog.canonical.com